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King Door Company, Inc. BBB Business Review

Garage Door Repair, Kern County, CA

"Dear Mr. Ruiz, We want to thank you for repairing our door that was “repaired” back in May. Many errors were found when we asked that the door receive an adjustment; and, your company repaired it at no cost! We were amazed! Especially, in this time of a bad economy! We have never allowed anyone, except your company, to do repair work on the door. You created it — over sized and aluminum for light weight. We never had any problems except a spring breaking. You repaired it…added a motor capable to lift it. We thank you in the most profoundest of terms. We have always recommended your company to our friends, but now we will recommend your integrity and reputation for good work! Your repair man represented your company well…David, by name. He was very professional and courteous, as well as skilled. He recommended a yearly check-up to make sure that all is going well…and we will! =) Again thank you for backing-up your work…and treating us well. - Paul & Geri"

Garage Door Installation, Kern County, CA

"Recently I engaged the services of King Door Co., to construct and install a garage door where I once had a gated carport at my residence. I do a lot of business with various companies, and usually I end up having to write letters expressing dissatisfaction with the work. Not so in this case! In fact, my husband and I are thrilled with not only the quality of the work but our entire experience with King Door from start to finish. Mike was my first contact with King Door, and he was very friendly and professional and actually called me back when he said he would. After David came out to look at my carport, Mike promptly followed up with an estimate and, thereafter, followed up with me again to see if I made a decision regarding the estimate. I am a very busy professional, and I really appreciated how easy Mike made everything. The other garage door company I received a bid from never even called me back to follow-up. On the day of the installation, David and Shane came to complete the construction and install the garage door. They did a fantastic job and were professional and easy to work with, as was everyone at King Door. You should be proud of the people you have working for you. There are not enough businesses that understand that friendly professionalism goes a long way. I will not hesitate to refer business to King Door. Thank you for doing such a great Job! - Brenda"

Garage Door Service, Kern County, CA

"Caesar did a great job! He was very polite, honest, and professional!! Will recommend King Door every chance I get. - Jack"

Garage Door Opener Installation, Kern County, CA

"Thank you very much for the great service your company provides. We recently had a garage door opener installed and were pleased with your staff. Everyone on the phone was very pleasant and helpful. The service technicians were nice and professional and got the job done. We will be happy to refer you to our friends. Have an awesome day. - Brian and Marilyn H."

Garage Door Service, Kern County, CA

"My experience with King Door was exceptional. Ronnie, Clayton, and Jason were knowledge, efficient, and professional. I appreciated the honesty of all King Door employees that I had contact with. - Vicki F."

Broken Garage Door Spring Repair, Kern County, CA

"I called King Door on the afternoon of May 1st. I talked to Ronnie and told him that one of the springs on my door broke and I needed it fix as soon as possible because I park both my vehicles in my garage. He said he could get someone out there that afternoon. A little after 5pm their technician Jorge showed up. I asked him how long the repair would take and he said less than 1/2 an hour. Jorge was very polite and professional. He got the repair done in the time he said and I was back to a door that would open and close. The price for the repair was very reasonable and the quick response was awesome. Thanks King Door for the great job done. - Kevin S."

Garage Door Repair, Bakersfield, CA

"I love it when I call this company asking for service on my garage door and they were able to come very quickly and not only fix the problem that I had but took the time to put my garage doors in better condition than they were brand new Jason the professional and he has literally went step-by-step to a sure that everything would be perfect and I cannot tell you how great it was to work with him. Jason the professional and he has literally went step-by-step to a sure that everything would be perfect and I cannot tell you how great it was to work with him I highly recommend this company if you have any needs having to do with garage doors they are second to none. - Glenn P."

Garage Door Sales, Kern County, CA

"Angelina, sales associate, provided excellent product knowledge and advice regarding products that would meet my requirements. Angelina highly recommended the insulated doors, I did get the insulated doors and very pleased. I hsd difficulty prtogramming my garage door opener and when I contacted them for assistance they arranged to have service technician Ronnie come to my home to help. Ronnie explained what was wrong and what he needed to do to correct the problem; nothing defective with the opener. In the future I'll know how to correct any issues. Everyone at King Door is awesome to work with and their lines of products are quality. - Jim P."

Garage Door Opener Repair, Kern County, CA

"Garage door seized and stopped, partially open...King Door repair rep. evaluated and quickly saw prob. Repaired broken parts and checked track and motor bracing. All done with friendly, informative disposition by repair rep. Rep. sprayed lubricant on track,spring, and chain completing his opens/closes smoothly and noiselessly. Will certainly recommend King Door to family and friends. - Ken B."

Garage Door Spring Replacement, Kern County, CA

"Ronny did an excellent job replacing the torsion springs on my garage door. He was professional, courteous, and did the job fairly quickly. - John B."

Garage Door Cable Replacement, Bakersfield, CA

"I called King Door Company "With The Pride of a Lion" after our door cables broke and came off the drum. It has been years since I last had to use them. However, their service is just as I remember. I had an appointment I needed to get to and they accommodated me by arriving very quickly and completing the repairs in time for me to make my appointment. The service tech was clean, professional and explained the needed repairs. I was pleasantly surprised when the service tech quoted me a very reasonable price prior to beginning the job. You won't be disappointed with this company. - Terry"

Emergency Garage Door Repair, Kern County, CA

"Car was trapped in the garage after spring broke in the morning @8 am and King door rushed a tech out to repair within 15 min. Very informative tech did the install and he was great. I would recommend King Door to anyone needing garage door help. After the repair the door is very quite now too. - Israel G."

Garage Door Service, Bakersfield, CA

"Amazing and prompt service. They covered every detail. Very pleased with the entire process. Amazing attention to detail. - Troy M"

Garage Door Opener Installation, Bakersfield, CA

"Just had a new garage door opener installed. Very nice service and great opener. Would recommend them. Thank you so much! - Bonita L."

Garage Door Repair, Bakersfield, CA

"I called King door and within an hour Ronnie came out and fixed our garage door! He was very professional and quick. We have had a " king door" garage door for over 15 yrs. and this is the first time we have ever had a problem with the door. Wonderful company to deal with! - Cathie M."

Garage Door Spring Repair, Bakersfield, CA

"We called King door to fix our spring. They came same day. Then 3 days later our door came off track. I messaged them on fb since it was after hours. They called me the next morning before opening and sent two guys to fixed the door free of charge. Every person I came into contact with was professional and easy to work with. I would recommend them to anyone. - Kayce K."

Garage Door Opener, Bakersfield, CA

"Wonderful experience! Both gentlemen were so nice and efficient. Jason even programmed my car to open the garage, a feat I was unable to accomplish. Highly recommend this company. - Julie H."

Garage Door Installation, Bakersfield CA

"I must tell you how pleased I am with the service from King Door! On Saturday my garage door imploded while I was trying to close it. With wheels and bolts all over the garage, the door was hanging in an open position. Two young men (Jason and TJ) came to the house and closed it for me, and measured for a new insulated garage door. Yesterday, Jonathan and TJ installed it. They were courteous, fast, and meticulous in their approach to the task. The new door is wonderful! I will always call King Door over other garage door companies in this community! Thanks again for the excellent service. - Candace M"

Garage Door Repair, Bakersfield CA

"Both cars were in garage when the door decide to go to have a catastrophic failure. King Door responded quickly (less than 45 minutes) with a service technician. Garrett did an outstanding and excellent job in repairing the garage door. In addition to fixing the garage door he recommended replacing the spring. The spring had been improperly installed by another company who said they were a subcontractor for King Door. which was not true. After replacing the spring the door worked better than ever. Garret recommended replacing the wheels to reduce the noise when the garage door opened or closed. He balanced the door, replaced the spring, and replaced the wheels. Even my neighbors commented on how quiet the garage door sounded. I was extremely impressed by the professionalism, expertise, and skills of service technician Garrett to diagnose and repair the garage door. He did not just change out parts. Thank you King Door. - Neil"

Garage Door Spring Repair, Bakersfield CA

"One of the springs broke on the garage door. I called on a Friday morning and they had a service person out that evening. Unfortunately, I used my springs and one broke. They sent Jason out on Saturday morning. He was quick to fix the problem. The springs are working great. Thank you King Door staff. - Judy Ahl"

Garage Door Spring Repair, Bakersfield CA

"I wanted to submit a review for King Door because of my good experience with this company. I called to get a quote because my single spring had broke on my garage door. Their quote came in on the higher end of the quotes I received. The lower quote company was not as available as King Door, so I called King Door back to see if they could price match. After speaking with a manager, we were able to come to a compromised price (not quite the price match), and they were available right away. The installer was friendly, worked quickly, and even installed a double spring in case one side were to break then we could still lift the door. Thank you King Door for acting quickly and giving a competitive price for this frugal family of 7! - Jarrod"

Garage Door Opener Installation, Bakersfield CA

"Jason called to let me know he was on his way and showed up within 15 minutes. He was professional and helpful. He fixed my garage door, installed new rollers and installed my new garage door opener. Now my door opens quietly and smoothly. I couldn't be happier with King Door and Jason! - Debbie Borland"

Garage Door Repair, Bakersfield CA

"I am so grateful to King Door and my technician, Clayton for such prompt and fast service. Living in Delano, I wasn’t sure if I could get someone out to fix my broken spring but Clayton was there and fixed my problem in a matter of hours. Thank you King Doors and especially Clayton. - Di Anna Perkins"

Garage Door Spring Repair, Bakersfield CA

"Great service from King Door! The spring on our garage door broke on a Wednesday afternoon and Thursday your employee Clayton came and repaired it. He was very knowledgeable and even corrected the angle of our receiver so it works better with the remote in our car. He even called back to the shop and had Jay come out and help him raise our garage door so we could get our car out. After Clayton finished the job, he even cleaned up so it looked better than before! Great employee! - Lance & Linda Karber"

Garage Door Repair, Bakersfield CA

"This service person was without a doubt the most polite person I have ever dealt with. It was 'yes sir', 'no sir' throughout the entire service call. Very unusual in this day and age. He took care of the issue I had with my large door and also checked out the small one to make sure it was in good working order. Reasonable charges too. - Charles Cecil"

Garage Door Opener Installation, Bakersfield CA

"This was my first time doing business with King Door and I have to say I’ve had a positive experience from the time I walked into the showroom all the way through the install of the new opener. Ronnie arrived during the scheduled time. He was pleasant and very professional. I’m sure this job wasn’t what he was expecting, as my old opener had over extended and caused several issues with the door. Ronnie was able to make the repairs and get the door functioning properly again. He installed the new opener and ensured all my questions were answered before he left. I will definitely do business with King Door again. - Kevin Findley"

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