FAQs

masthead-innerpage-lion

Not sure where to begin when it comes to garage door maintenance and repairs? Between our blog and this FAQ page, we can get you on the right track. 

As a general rule of thumb, you may want to consider calling a garage door professional if you notice any of the following issues:

  • Your door doesn’t balance properly.
  • The pivot points on the hardware are worn.
  • Your spring is broken.
  • Loud or unusual noises occur.
  • Your door opener malfunctions or does not reverse.

Check out our guide for more signs your garage door needs maintenance or repair.

Even if you don’t notice any issues, you should call a professional once a year for what we call a garage door tune-up. This tune-up will consist of a complete inspection of the hinges, spring tension and overall condition of your garage door. We’ll also inspect the sensitivity and limit adjustment of your door opener. 

With the exception of the springs, a garage door with regular maintenance will usually last for many years. Doors and openers often break when the tension is wrong and puts extra stress on the opener or hinges.

We have worked in Kern and Tulare County for over 36 years. In that time, we’ve learned how important your garage door is to your daily life. If your garage door needs fixing promptly, that’s no problem. King Door offers same-day service. That means that you can call us at 661-397-2744 and tell us the problem. We will give you a time at which we can report to your house that same day, and we’ll be there on schedule. 

When we arrive, we will perform any necessary maintenance to your garage door with your approval. Once we finish, your garage door should lift and lower smoothly. To keep your door in good condition in the future, our team may also recommend an annual or biannual maintenance service. It’s a great way to keep your garage door in good shape and prevent the need for significant repairs.

Replacing your garage door can increase the value of your home and save time and money in the long run if extensive repairs are needed, but a new door is still a significant investment. We’ve put together a guide to determining when you should replace your garage door, but here’s a quick rundown of factors to keep in mind:

  • Appearance: Does your garage door look outdated? Have you overlooked it in the past when you’ve made upgrades to other aspects of your home’s exterior, like the front entry and siding? If so, a new garage door can significantly increase the curb appeal of your home.
  • Energy usage: Older garage doors tend to be a contributing factor to higher utility bills. Your door’s weatherstripping can wear down over time, and newer doors have better built-in insulation thanks to new and improved technology.
  • Safety: Modern garage doors often have built-in safety and security features ⁠— including door openers that automatically reverse if they come into contact with anything while closing. If you have an older door, you may be missing out on these essential features.

If you’re having trouble opening or closing your garage door, one of these issues might be the cause:

  • A spring in your garage door is broken.
  • Your door cables are broken or loose.
  • Your door has come off its track.
  • You’ve experienced a power outage.
  • Your garage door remote is malfunctioning.

If there seems to be an issue with the springs, cables or track of your garage door, you should call a professional so as not to injure yourself. But if the power is out or your remote isn’t working, you can follow our guide to manually open and close your garage door until you can get the problem taken care of.

We know your garage door plays a critical role in your daily routine, especially if you keep your car in the garage. That’s why we offer 24-hour emergency service in Bakersfield and throughout Kern and Tulare County. 

Several issues demand emergency services. Maybe your garage door is stuck halfway between open and closed and won’t budge. Perhaps it won’t open at all, or the door is crooked. Whatever the problem may be, we can help. King Door is one of the few garage door providers that offers garage door emergency services. All you have to do is give us a call at (661) 397-2744.

Your garage door is one of the most important features of your home. You know regular maintenance can keep it in shape for years, but you might not be sure where to begin. We’ve put together a guide to yearly garage door maintenance and why it matters, but here are a few tips to get you started:

  • Degrease any buildup on the track.
  • Apply lubricant to moving parts, including rollers, hinges and springs.
  • Check the weather stripping and the interior and exterior of the door for indications of wear and tear. 
  • Clean and maintain the windows, making sure the sealant around the edges is intact.

We also recommend a yearly tune-up from a garage door professional in order to ensure that the mechanical aspects of your garage door are operating smoothly.

If you have a quality garage door that functions well, you will typically only need door maintenance once every year. During the visit, our team may perform the following tasks:

  • Safety tests: We want to ensure that your garage door is secure and that the garage door opener is in good condition.
  • Garage door opener check: These systems can make unusual noises, and pieces can even loosen over time. With an exam from one of our team members, we can confirm that your garage door opener is reliable.
  • Garage door alignment check: A crooked garage door can mean that the cables have loosened on one side or a cable is frayed. When we inspect your garage door as it lifts and lowers, we can identify any misalignment and make adjustments if need be.
  • Garage door hardware inspection: Like the garage door opener, there are parts of your garage door system that need servicing once in a while. We’ll make sure your door’s hinges, rollers, springs and tracks are in good shape. If we notice any issues, we’ll let you know so we can fix them before they cause bigger problems.

If you haven’t had your garage door serviced this year, be sure to contact us and ask about our annual or biannual maintenance service!

The short answer: yes! If one or two panels of your garage door are showing more signs of wear than the rest or they have been damaged by a collision, you may be better off replacing that section rather than the entire door. 

Of course, this solution may not work for every homeowner. If your garage door is older, for example, the manufacturer may not offer replacement panels for your model. We’ve put together a guide to determining whether replacing a section of your garage door is the right solution for your home — but as always, you should contact a professional if you’re unsure.

A creaking or squeaking garage door is not pleasant, but it’s a common problem amongst garage door owners. If you are having a noise issue with your door, there are a few steps you can take to fix it:

  • Lubricate the metal hardware: Your garage door consists of several moving parts that work every day to lift and lower it. By applying grease to essential parts — such as hinges and tracks — you can ease the wear that these parts develop over time, facilitating the door’s movement and reducing the noise it makes during operation.
  • Inspect the rollers and tracks: A noisy garage door could be the result of misaligned tracks or worn rollers. Inspect the parts in question and ensure that the tracks are in place. You’ll also want to open and close your garage to ensure the rollers are rolling, not sliding down the tracks.
  • Tighten any loose pieces: Loose nuts and bolts can cause all kinds of clamor. Start with the hinges and tracks. If these pieces are not secure, you have an answer to your problem. Tightening them should stop the noise.
  • Check the hinges: In addition to tightening loose nuts and bolts, ensure that your hinges are in good condition. If you have cracked hinges, you’ll need to replace them.

In many cases, these four steps can help you find the cause of the noise and correct it. If the garage door is still functioning loudly after you’ve gone through the list, feel free to contact us. We’ll check the door for any mechanical issues that you may not have caught. 

While you don’t necessarily need a battery backup for your garage door opener to function, we strongly recommend one. There are a lot of things to love about living in California, but the weather can be unpredictable at times. You should always be prepared for a power outage, and a battery backup can keep your home secure and your family safe in an emergency.

This safety feature is so important that the California Senate has introduced legislation on it. If your electronic garage door opener was installed after July 1, 2019, the law requires it to contain a battery backup. You can learn more about this legislation and see our recommendations for battery backup in our blog post.

image-cta-lion-icon-blue

When in Doubt, Count on King Door

When it comes to the security and safety of your home, we want you to have peace of mind. Request an estimate or schedule service from King Door today.

    Same Day Service!

    Call Now! (661) 397-2744
    or Fill out the form