California’s attorney general takes action against GDS*
Notorious company now banned from doing business in the state.
On Dec. 8, 2017, Xavier Becerra, the attorney general of California, officially revoked the contractor’s licenses of GDS (aka Global Development Strategies, Garage Door Services, Garage Door Service & Repair, Neighborhood Garage Door Services, et al.). The action bars GDS from doing business in the state. Becerra’s action is the result of more than two years of work by the state’s Contractors State License Board (CSLB), which piled up dozens of violations by GDS. This license revocation means that GDS must wait five years before applying for reissuance or… Read the full article here.“
National TV AGAIN… Inside edition exposes garage door repairs scammers.
What appeared on TV
On Sept. 16, 2019, “Inside Edition” (IE) broadcast a 4-1/2-minute investigative report, titled “Will Garage Door Repairmen Be Able to Find a Simple Fix? Inside Edition Puts Them to the Test.” IE rigged a detached garage in Montclair, N.J., with many hidden cameras and one problem: an unaligned photo-eye. Two industry experts, Andrew Cimmino of Christie Overhead Door in Staten Island, N.Y., and Mark McManus of Door Boy in Berkeley Heights, N.J., confirmed to IE that the only problem with the garage door system was the unaligned photo-eye. IE’s Chief Investigative Correspondent Lisa Guerrero then called eight door companies to fix the problem. Of the eight, only two attempted to… Read the full article here.“
Precision Door of Phoenix Exposed
Legal threats prompt investigation. Charan Gohlwar, owner of Precision Door of Phoenix, doesn’t want you to read this story. Not only has he threatened legal action against me personally, but his lawyer has also sent ominous letters to the legal counsel of DASMA (Door & Access Systems Manufacturers Association), to the International Door Association (IDA), and to IDA’s president-elect Kevin Pettiette, who was also…
“This article was published by Door + Access Systems News magazine in their winter issue of 2018. It is reposted here by permission of Door + Access Systems Newsmagazine. Read the full article here.”
Precision Door’s Corporate response to our Phoenix Story… Read Here
Editor’s Note: Over the years, more than a dozen employees and technicians of GDS* have approached us. They usually want us to know that our stories about this notorious company have been accurate, and they sometimes are willing to “tell all.” Nick Frederick is a special case because he was with GDS from 2012 to 2018, he was a manager, and he knew about the company’s response to major developments, including the award-winning investigative report in 2015 (“The Worst Garage Door Company in the Nation”), the 2017 conviction of GDS technician Tim Patterson, the revoking of their California business license, and Google’s shutdown of GDS ads. This is Nick’s story… Read the full article here.“
GUILTY – GDS* TECHNICIAN PLEADS GUILTY TO FELONIES… Read More
THE WORST Garage Door Company in the Nation
“Man, you’re goin’ to hell.” So said A.J. Viola, the GDS trainee, to his trainer. After getting hired by GDS in March, Viola was riding with another tech in Southern California. They came to a customer who was in a hurry and told them to “just get it fixed.” “We could have done the job in five minutes, but the tech deliberately took his time, and then charged the customer about $1,000 for 10 rollers and a couple hinges. I was stunned.” At first, he didn’t say anything to his trainer. But soon after that, they came to a customer who just needed hinges and a strut. The trainer showed Viola how it’s done: he charged the customer “$900 for about 10 minutes of work.” When they got back in the truck, that’s when… Read More
Clippings | Garage Doors and Openers in the Media
Clippings are brief summaries of recent news articles in the consumer media. These stories offer a peek at how garage door companies and products are being reported to the public.
“Inside Edition” Turns Cameras on Garage Door Repairmen
Source: Lisa Guerrero, “Hidden Camera Investigation Shows Repairman Charging Hundreds of Dollars for Unnecessary Fix,” Inside Edition, Oct. 29, 2015, and “Watch Repairman Tear Off Door Sensor … Then Charge $120 to Fix It,” Inside Edition, Oct. 30, 2015.
On Oct. 28 and 29, “Inside Edition,” a nationally syndicated television news program, broadcast two reports of its hidden camera investigation into garage door repairmen. An estimated five million viewers watched each report. The only problem in the setup was a tilted photo eye on a garage in Midland Park, N.J. One technician with “Garage Door Service” on his shirt wanted to replace the spring for $450 to $550. When exposed by reporter Lisa Guerrero, he jumped in his unmarked van and… Read More
TRULY EXPOSED | Garage Door Techs Caught on National Canadian TV
Editor’s Note: A year ago, on May 15, 2011, “Dateline NBC” exposed unethical practices of garage door technicians in a special prime-time hidden-camera investigation. The show sent shock waves through our industry. Just when you thought our industry’s reputation couldn’t get any worse, a
nationwide television broadcast in Canada exposed even more abuses by garage door technicians.
Besides gross overcharging and installing unneeded parts, the broadcast showed a technician urinating in a corner of the garage. In the following pages, our coverage touches on several key aspects of this disturbing story. As always, our goal is to lead the industry to higher levels of professionalism. First, here’s a quick synopsis of… Read More
Tips for Consumers – How To Choose the Right Garage Door Company
We know that within most markets there are companies and individuals who prey on consumers, especially ones who are not fully aware of how to locate a professional. Unfortunately, this is true within our very own industry and profession.
One tool you can use in your area is communicating these tips on how to locate a professional door business. You should share these tips with your local… Read More